Lead capture & answering · Owner-operated trade shops
We answer while you work!
Missed calls texted back in seconds. Web leads answered in minutes — nights and weekends too. Built and run by a tradesman, not an agency. You're on the job; somebody's finally at the counter.
Built by a tradesman. 12 years of in-home trade sales · ACCA certified · Runs on our own shop first
This is your customer's phone the moment you couldn't pick up. No voicemail. No "next name on Google." Just a text that sounds like you — nine seconds later.
Nobody chooses to ignore a customer. It happens because you were doing the actual work.
A homeowner's AC just died. You're elbow-deep in a unit across town. Voicemail. They call the next name on Google — and that shop books the install.
Someone fills out your contact form after dinner. It lands in an inbox you check on Sundays. By then they've had two other estimates.
A missed call isn't a missed call. It's a repair, an install, a recurring route customer — gone without a sound. You never even see the number.
You stay the craftsman. We run the part of your shop that answers.
Someone calls while you're on a ladder? Ten seconds later they get a text from your number: you're on a job, you'll get back to them today. They wait for you instead of calling your competitor.
A form on your site — or a site worth having one on — that grabs name, number, and the job before anyone bounces. Every fill hits your phone instantly.
Web leads get an answer in minutes, written the way you talk — not chatbot fluff. You approve every message until you trust it, then it runs itself.
Once a month: how many leads came in, where from, how fast they got answered, and which ones turned into work. One page. No dashboard homework.
Free inspection: we call your line, fill out your form, and check what a customer actually experiences. You get the honest list of where jobs are leaking — keep it either way.
Capture on your site or a rebuilt one, missed-call text-back on your line, replies wired to your voice. Most shops are live inside a week. You approve everything.
Every call and lead gets an answer in minutes, around the clock. You get the lead on your phone and the one-page report every month. That's the whole deal.
Straight numbers, month to month, no contracts. If it doesn't pay for itself in caught jobs, fire us.
I'm Kris. I spent twelve years selling in homes for trade companies — sitting at kitchen tables, quoting real jobs, watching good operators lose work for one reason: nobody answered fast enough.
I still run my own shop, so we live the same problem. You can't answer the phone with both hands on a build. Front Counter started as the system I built for my own bench — every piece of it runs our business before it ever touches yours.
No agency, no account managers, no reselling somebody's software with our sticker on it. You deal with Kris, backed by the team that built it — and we answer fast. That's kind of the whole point.
Tell us about your shop. We'll walk your front door like a customer and send you the honest list of where jobs are leaking — free, no strings. Stamp says so.
